To Our Customers in Canada – Shipment Notification (Nov.28.2024)
We regret to inform you of the following notification from China Post.
If you were planning to place an order recently, you may need to hold off temporarily.
However, if you still wish to place an order and are willing to wait for shipment, we will extend Black Friday SALE to our Canadian customers until the postal situation is resolved.
Use the code 9QWJ57Z50CH1 to receive a 10% discount on your purchase.
We appreciate your understanding and patience during this time.
KingTeaMall
As a gesture of goodwill, we have decided to credit an additional 5% in loyalty points to every customer from Canada whose parcel is affected by the strike. Combined with the original 5% points, this means you will receive a total of 10% in loyalty points.
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Dear Customer of China Post:
Following the announcement on November 18 regarding extended delivery times for mail services to Canada, we have recently received an urgent notice from Canada Post. Due to an ongoing strike at Canada Post, they are no longer able to process or deliver incoming mail.
Effective immediately, we will temporarily suspend the acceptance of all types of mail bound for Canada. The exact date for resuming services will be announced separately. Mail that was accepted and is already in transit as of November 28 will be held by our company.
We sincerely apologize for any inconvenience this may cause and thank you for your understanding and support.
China Post Express & Logistics Co., Ltd.
November 28, 2024