Additional Key FQAs

1. Do you have seasonal sales or bulk order discounts?

We aim for a "fair pricing" model. Because we prefer to focus our energy on sourcing and quality rather than constant marketing, we set our prices at a reasonable level and adjust them only according to wholesale market fluctuations. This ensures a transparent and fair experience for every customer, every time you visit.

• Seasonal Sales: Our promotions are strictly limited to Black Friday and the Chinese Lunar New Year. During the Lunar New Year holiday (approximately 10–15 days), we are unable to ship orders. To reward our customers' patience during this shipping hiatus, we offer a special discount.

• Large Order Discounts: We generally do not use discounts to attract customers or boost sales volume. In many cases, discounts can unintentionally encourage impulsive buying, leading people to purchase something they may not truly want or may later regret. For this reason, we don't offer promotional discounts to new or returning customers.

• Loyalty Rewards: Instead of one-off promotions, we provide reward points equal to 5% of every order. Please remember to register for our "Points and Rewards" system to claim these.

A Note for Newcomers: We strongly encourage you to try samples first and make comparisons to find what suits your taste preferences. If a tea you are interested in has no sample option, please feel free to reach out. While we cannot guarantee it for every tea, we are actively working to add a sample option to each item in our collection.

2. I am a newcomer to your store (or Chinese tea). How do I choose from such a large collection?

It is easy to feel confused or struggle when facing a large collection. We generally recommend that newcomers follow these principles:

• Start with Samples: Small-scale testing is the best way to learn without commitment.

• Follow the Data: Look for teas with more reviews or those that are frequently wishlisted.

• Price-Friendly Entry: Begin with our more accessible options to establish your baseline.

• Regarding Puerh and Dark Tea:

  • From Young to Aged: We suggest starting with younger teas before moving to aged ones. Younger sheng puerh tea is less influenced by various storage conditions.

  • Listen to Your Body: There is a saying that young puerh tea is not recommended for heavy daily drinking because it can be too "cold" or "cooling" (寒凉) and may stimulate the stomach. Based on both theory and our own experience, we agree. We recommend you find your own balance according to your physical condition—do not force it and do not just follow the trends.

• Start with "Benchmarks": Begin with classic recipes from large factories to understand the industry standards.

  • Sheng (Raw) Puerh: Examples include 7542, 8582, or 7532 from DaYi; 8653 from XiaGuan; 7548 from LaoTongZhi; Mu Shu Cha or Qiao Mu Wang from MengKu RongShi; and Na Ka, Yi Wu, or Chen Sheng Yi Hao from ChenShengHao.

  • Shou (Ripe) Puerh: Examples include 7572 from Dayi, Xiao Fa Tuo from Xiaguan, or 7578 from LaoTongZhi.

  • Note: These are just a few examples for reference; there are many other excellent benchmark teas from these and other factories.

Expand Your Vision: You are welcome to list us alongside other tea vendors in the market. We do not believe it is ideal for customers—even loyal ones—to limit their field of vision to a single seller. Horizontal comparisons will help you improve your tea experience. You never know how your preferences will evolve; it is a truly enjoyable journey. You may start as a beginner, but one day you may become an influential participant in the tea community. A healthy market attracts informed consumers and participants; a shrinking market does the opposite.