Kindly Incorporate Our Email into Your Contacts for Order-Related Correspondence.
Dear Tea Lovers,
We kindly request that you add our email address to your contact list.
Our email address:
• Primary: koogyoku@outlook.com
• Alternate: john@kingteamall.com (Emails sent here will be automatically
forwarded to primary email address)
Why This Matters:
✅ Instant Order Updates – Confirmations, tracking details, and delivery alerts straight to your inbox.
✅ Rare Out-of-Stock Scenarios – Proactive discussion of substitutions or cancellations (though this happens rarely).
✅ Smooth Shipping Support – Timely resolution of customs, delays, or other logistics inquiries.
Please rest assured that we respect your privacy and inbox space. We do not send unsolicited sales or promotional emails. In fact, we have very few sales throughout the year, typically only during Black Friday and the Lunar New Year holiday.
However, we do adjust our product prices based on cost and foreign-exchange rate and market fluctuations, such as price changes in wholesale market for factories' Puerh tea and others. This allows us to maintain fair and reasonable prices at all times.
Thank you for your cooperation and understanding.
KingTeaMall
John & Amy