Terms of service

King Tea Mall: Business Operations and Terms of Service

Core Philosophy:
At King Tea Mall, our foundational principle is to share teas and teawares that we enjoy with our family members. Understanding that tea preferences can vary significantly, we strive to offer a diverse selection. While we do not claim to be ‘TEA MASTERS,’ our extensive experience since 2013 and deep knowledge enable us to source and guarantee the quality and authenticity of a wide range of teas, including Puerh, Oolong, Black, White, Green, and Dark teas, as well as teawares. Our commitment is to provide an exceptional experience to every customer.

Website Overview:
This website, operated by King Tea Mall, offers a range of information, tools, and services, accessible to you, the user, under the condition of accepting all terms, conditions, policies, and notices stated herein.

Terms of Service Agreement:
By accessing or making purchases from our site, you engage in our “Service” and agree to be bound by the “Terms of Service,” including additional terms and policies referenced herein or available via hyperlink. These terms apply to all site users, including browsers, vendors, customers, and content contributors.

Acceptance and Changes to Terms:
Please review these Terms of Service before using our website. By accessing any part of the site, you agree to these terms. We may update these terms from time to time; changes apply only to orders placed after the updated terms are posted.

Shopify Partnership:
Our online e-commerce platform is provided by Shopify Inc.

Online Store Terms:
By agreeing to these terms, you confirm that you are the age of majority in your residence area, or have consent to use this site if you are a minor. Our products must not be used for illegal purposes, and you must not transmit harmful code. Breach of these terms results in immediate service termination.

General Conditions:
We reserve the right to refuse service to anyone. Content may be transferred unencrypted over various networks. Reproduction, copying, or exploitation of any part of the Service without our permission is prohibited.

Accuracy of Information:
We are not liable for information on this site that is not current, complete, or accurate. This site may contain historical information provided for reference only.

Modifications to Service and Prices:
Prices and services may change; changes apply only to orders placed after they are posted. Confirmed orders are honoured at the price paid, except for obvious pricing errors, in which case we will cancel the order and refund it as described under “Billing and Account Accuracy” below. We are not liable for any modification, suspension, or discontinuation of the Service.

Products and Services:
Some products or services may be exclusively online and subject to our Return Policy. We cannot guarantee the accuracy of product colors displayed on your monitor. Product descriptions and pricing are subject to change.

Billing and Account Accuracy:
We reserve the right to refuse or cancel orders. If we refuse or cancel an order — for example because of an obvious pricing error or an item we cannot supply — we will notify you and refund you in full, bearing any payment processing fee ourselves, so that you receive back the whole amount you paid. If you ask to cancel an order yourself, your refund is calculated under the cancellation schedule in points 1 and 2 of our Refund Policy. You agree to provide current and accurate purchase information.

Optional Tools:
We may provide access to third-party tools “as is” and “as available” without any warranties or endorsements.

Third-Party Links:
We are not responsible for third-party content, and we do not warrant the accuracy of third-party materials or websites.

User Comments and Submissions:
We may use your comments and submissions without restriction and are not obligated to maintain confidentiality, pay compensation, or respond.

Personal Information:
Your submission of personal information is governed by our Privacy Policy.

Errors and Omissions:
We reserve the right to correct errors in Service information and cancel orders if information is inaccurate.

Prohibited Uses:
The site must not be used for unlawful purposes or violate any laws, including intellectual property laws.

Disclaimer of Warranties; Limitation of Liability:
Our service is provided “as is” and “as available.” To the extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the Service. Nothing in these Terms limits liability that cannot be limited by law, or your statutory consumer rights.

Indemnification:
You agree to indemnify and hold harmless King Tea Mall and its affiliates from any claims or demands made by third parties due to your breach of these Terms of Service.

Severability:
If any provision of these Terms is unlawful or unenforceable, the remaining provisions will still be valid.

Termination:
These terms are effective unless terminated by either party. We may terminate this agreement at any time without notice if you fail to comply with any term.

Entire Agreement:
These Terms of Service constitute the entire agreement between you and King Tea Mall regarding your use of the Service.

Governing Law:
These Terms are governed by the laws of China, without depriving consumers of the protection of the mandatory laws of their country of residence.

Changes to Terms of Service:
We may update these terms from time to time. Changes apply only to orders placed after the updated terms are posted; confirmed orders remain governed by the terms in force when they were placed.

Contact Information:
For questions about the Terms of Service, contact us at john@kingteamall.com.