Your order is typically processed within 24 to 48 hours.
In some cases, we take photos of the products from various angles to ensure you're familiar with their appearance before shipping.
You'll receive these pictures along with the tracking information via the email you registered with on PayPal or on our website.
If you don’t see our email, please check your junk mail folder.
Please note that we dispatch parcels through a carrier service, which then hands them over to China Post.
This is why the shipper information might not always display our name.
Don’t be concerned; this is a standard part of our shipping process.
Additionally, we utilize multiple channels for shipping, depending on the destination and China Post's requirements.
As a result, even when using the same shipping method like ePacket, the exporter may vary.
This approach serves two main purposes: ensuring safe delivery and reducing shipping costs as much as possible, which ultimately benefits our customers.
If you haven’t received a shipping notification, please don’t hesitate to contact us via social media or email. We’re here to help at any time.