🔔 Notice: Occasional PayPal Checkout Errors

Dear Customers,

If your transaction cannot be completed via PayPal checkout for any reason, please don’t worry. You can still submit your order by selecting the payment option “Manual PayPal Invoice” at the bottom of the checkout page.

After that, we will send you a separate PayPal invoice manually from our same official PayPal account. The payment will go through normally this way.

Thank you for your understanding and continued support.

KingTeaMall

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Other Recent Important Notices (Click to View)


U.S. Shipping Update (Oct 10, 2025)

Enhanced Shipment Routes to All EU Countries for Smoother Customs Clearance – 9 July 2025

Kindly Incorporate Our Email into Your Contacts for Order-Related Correspondence.

Introduction to Our Shipping Process

Dark Tea (Hei Cha)

Green Tea (Lv Cha)

Oolong Tea (Wu Long Cha)

Black Tea (Hong Cha)

White Tea (Bai Cha)

Introduction to Our Shipping Process

Once we receive your order, we will do our best to pack your parcel promptly. After packing, we will scan the tracking code and mark the order as “Fulfilled” on the order page, at which point you will receive an email update.


For tracking your package, we recommend using 17track.net, as it provides a smoother and more reliable experience compared to the link included in the original email.

Typically, China Post’s truck comes to collect our parcels 3 times a week—every Monday, Wednesday, and Friday at noon.

If we miss their pickup, your parcel’s shipment will be scheduled for the next available pickup.

Once China Post collects the parcel, they will process it later that same day, and the tracking information will be updated online.

We also monitor each parcel using the 17track app and will promptly notice any delays or unexpected issues.

If a shipment problem arises, we may contact you via email, so please add our email address, koogyoku@outlook.com, to your contact list to ensure you don’t miss any important updates.

* ① We also offer shipping via UPS, DHL, and FedEx, but these carriers are only permitted to ship teaware. Due to Chinese regulations related to suspected tobacco smuggling, they cannot transport tea. For tea shipments, we must use China Post instead.

* ② The PostNL International route is unique, as we need to send our parcels to them for processing. Once your package is ready, we can ship it to PostNL at any time for international transportation.

Thank you!

Thank you for taking the time to leave your review.

Your feedback is invaluable to this mini community of tea enthusiasts, as it helps others make informed decisions about our products. We appreciate both positive and negative reviews, as they provide honest insights into the quality and experience of our teas.

To maintain transparency and authenticity, we do not offer any rewards for reviews. Our goal is to ensure that all reviews are genuine and unbiased, and we do not remove any unless the listing is no longer available (we will try our best to avoid that too).

In cases where we receive extremely negative feedback, we may leave comment for clarification or offer apologies publicly if there is fault on our part.

Once again, thank you for sharing your thoughts with us. Your contribution helps us improve and better serve our tea community.

Sincerely,

KingTeaMall

P.S. After all, our little girl's assessment of everything we've done for her is simply "还Hai 行Xing," which means "Not Bad."